Technicians Supporting Students' Wellbeing and Mental Health

Helping technicians at all levels deliver strong pastoral care that can significantly impact on the student learning outcome, experience, health and wellbeing.

Type of Course: Personal Development                              ⇲  Download Brochure
Course Reference: HOC-015, HFFC-015

Student wellbeing and mental health has become a key concern that is being underpinned in many university strategies, enabling the organisation to create appropriate support and service structures.

The technical workforce within universities and colleges have significant contact time with students, who often provide a great deal of pastoral care to the student body. Based on HEaTED regional networking meetings across the UK, technicians have highlighted the lack of guidance and understanding of mental health and wellbeing support and the sharing of good practice in this area.

This one day CPD event is dedicated to addressing this aforementioned knowledge and skills gap, to help technicians at all levels deliver strong pastoral care that can significantly impact on the student learning outcome, experience, health and wellbeing. It will promote and enable the implementation of a whole-university approach support to wellbeing and mental health.

This course has been designed to accommodate various learning styles and to allow participants to learn from group discussions and individual reflection on the current practice. The participants will be encouraged to implement learnt skills in their work.

*Click on the headings below to find more information about the course.

The aim is to increase the knowledge and skills related to students’ wellbeing and mental health among technical staff.

Objectives of the course include exploring the following:

  1. Understanding mental health, resilience and wellbeing for staff and students 
  2. Student concerns related to stress, depression, anxiety, financial worries 
  3. How to identify early signs of mental health problems
  4. Pastoral care and the university-approach to wellbeing and mental health 
  5. Best practice in supporting student wellbeing and mental health 
  6. Signposting students to mental health and wellbeing services and support 
  7. Building links with student administration, health and safety, and wellbeing teams 
  8. Understanding the culture and gaps related to wellbeing and mental health

By the end of this course, participants will be able to:

  • Confidently respond to student wellbeing and mental health needs appropriately
  • Effectively and appropriately signpost students to university student services 
  • Increase engagement with student services and student bodies
  • Build a stronger relationship with student services teams within the organisation
  • Take positive steps in order to increase their mental wellbeing
  • Online (HOC-015) – Instructor-led event
  • Onsite (HFFC-005) – Face-to-Face (Currently not available due to Covid-19 pandemic)

HEaTED Members:

Online: £185.00
Onsite: £285.00


Online: £285.00
Onsite: £470.00

1 Day (Around 6 hours)

This activity is subject to minimum group numbers but can be delivered on-site at your
institution at a time and date to suit your team. Please contact us at for more information.

For HEaTED members, we offer 1 free place for every 10 bookings, and 2 for groups of 15 or above.