Meet the Team

Meet our dedicated HEaTED team and feel free to get in touch with us if you have questions, feedback or concerns about any of the courses or events. 

Suhel Miah

Head of Training & Development

Suhel is a career technician with 30+ years of experience in providing technical services to academia in Higher Education. He has provided operational and technical strategic management oversight, including the development and delivery of a range of customer–focused high quality technical service functions by leading specialist teams.

Suhel provides expert advice and guidance in the development of professional and soft skills learning. He conducts training, coaching and creating engaging and interactive content with insight and know-how.

Sarah Baggley

Operations and Engagement Manager

Sarah joined the team as Operations and Engagement Manager in 2022. Sarah is responsible for managing day-to-day operations and has a demonstrated commitment to facilitating member engagement.

Sarah has worked within the Higher Education sector for 8 years and has expertise in strategic leadership, client support and financial management. Sarah is passionate about professional development and its importance to both individuals and their organisation.

“I feel privileged to work for the leading organisation for Higher Education and Technician Educational Development. Our team and organisation recognise and advocate the importance developing the skillset and training of technical staff, no matter their discipline or stage of their career.”


Harriet Grant

Administration Officer

Harriet joined the team in 2021 as an integral part of the administrative and operations team.

Harriet brings a wealth of administration experience to the team as well as a customer service background.

As the Administration Officer for HEaTED, Harriet supports all aspects of the operational administration functions and is always happy to assist with your questions and support you in whatever way she can.